Your privacy matters to us

1. Information We Collect

We collect information you provide directly to us, including:

• Account information: name, email address, company name, phone number when you register or request a demo

• Communication data: messages, feedback, and support inquiries you send to us

• Usage data: how you interact with our platform, features used, and compliance workflows

We also automatically collect certain information when you use our services, including IP address, browser type, device information, and cookies.

2. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our compliance automation platform

• Send technical notices, updates, security alerts, and support messages

• Respond to your comments, questions, and customer service requests

• Monitor and analyze trends, usage, and activities in connection with our services

• Detect, investigate, and prevent fraudulent activities and other illegal activities

• Personalize and improve your experience with our platform

3. Information Sharing

We do not sell your personal information. We may share your information only in the following circumstances:

• With service providers who assist in our operations (hosting, analytics)

• To comply with legal obligations or respond to lawful requests

• To protect our rights, privacy, safety, or property, and that of our users

• In connection with a merger, acquisition, or sale of assets (with prior notice)

• With your consent or at your direction

4. Data Security

We implement industry-standard security measures to protect your data:

• Bank-level encryption (AES-256) for data at rest and in transit

• SOC 2 Type II certified infrastructure

• Regular security audits and penetration testing

• Access controls and authentication mechanisms

• Continuous monitoring and incident response procedures

While we strive to protect your information, no method of transmission over the Internet is 100% secure.

5. Data Retention

We retain your personal information for as long as necessary to:

• Provide our services and maintain your account

• Comply with legal obligations

• Resolve disputes and enforce agreements

• Meet audit and compliance requirements

You may request deletion of your data at any time by contacting us.

6. Your Rights

Depending on your location, you may have the following rights:

• Access: Request a copy of your personal data

• Correction: Update or correct inaccurate information

• Deletion: Request deletion of your personal data

• Portability: Receive your data in a portable format

• Objection: Object to certain processing of your data

• Withdrawal: Withdraw consent where processing is based on consent

To exercise these rights, please contact us at [email protected]

7. Cookies and Tracking

We use cookies and similar technologies to:

• Remember your preferences and settings

• Understand how you use our platform

• Improve our services and user experience

• Provide personalized content

You can control cookies through your browser settings. Note that disabling cookies may affect functionality.

8. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers, including:

• Standard contractual clauses approved by relevant authorities

• Compliance with GDPR for European users

• Data processing agreements with our service providers

9. Children's Privacy

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children. If we learn we have collected such information, we will take steps to delete it.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the 'Last updated' date. We encourage you to review this policy periodically.

11. Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us:

• Email: [email protected]

• Phone: +84 33 460 1011

• Address: No. 4, Via Guido Zanetti, Trieste, Italy